Terms & Conditions
Effective Date: August 31, 2026
By requesting or receiving services from BlueMarine Pools & Spa, you agree to the following Terms & Conditions.
1. Services
BlueMarine Pools & Spa provides professional pool cleaning, maintenance, water testing and balancing, equipment services, filter cleaning, algae treatment, storm cleanup, and other pool-related services as requested by the customer.
2. Service Access
Customers are responsible for providing reasonable access to the pool and necessary equipment on scheduled service days. Gates and access points must be available unless other arrangements have been made. BlueMarine is not responsible for missed service resulting from inaccessible properties.
3. Pricing & Payment
Customers are charged according to the services requested and the pricing communicated at the time of service. Recurring pool service is billed monthly in advance, unless otherwise arranged.
Additional services, repairs, specialty treatments, or materials outside of regular pool maintenance may result in additional charges. Customers will be informed of additional charges when reasonably possible.
Payment is due according to the date shown on the customer's invoice. Unpaid balances may result in suspension of service.
4. Cancellation
Customers may cancel pool service at any time, effective immediately, with no long-term commitment or cancellation fee.
Customers remain responsible for any services already completed, outstanding balances, approved repairs, specialty treatments, or other charges incurred before cancellation.
5. Weather & Unforeseen Conditions
Severe weather, hurricanes, flooding, unsafe conditions, equipment issues, or other circumstances beyond our control may require a service to be delayed or rescheduled. BlueMarine will make reasonable efforts to complete the service as soon as conditions safely permit.
6. Pool Conditions & Chemical Treatments
BlueMarine makes every reasonable effort to keep pools clean, clear, and properly balanced. However, pool conditions can be affected by weather, heavy use, debris, algae, equipment performance, water chemistry, and other factors beyond our control.
Pools requiring extensive cleanup, algae treatment, chemical correction, or recovery may require additional services and charges.
Customers should follow any safety instructions provided following chemical treatments and should not enter the pool until it is safe to do so.
7. Equipment & Repairs
BlueMarine will use reasonable care when servicing pool equipment. Existing or defective equipment may require repair or replacement. BlueMarine is not responsible for failures resulting from normal wear and tear, pre-existing conditions, manufacturer defects, improper installation, or circumstances beyond our control.
Repairs and replacement parts may involve additional charges and will be communicated to the customer before work is performed when reasonably possible.
8. Property & Existing Conditions
Customers are responsible for notifying BlueMarine of known hazards, property conditions, equipment problems, or other circumstances that may affect service.
BlueMarine is not responsible for pre-existing damage or conditions that are not caused by our services.
9. Safety
BlueMarine's services are intended to maintain the pool and its equipment but do not replace the customer's responsibility for overall pool safety. Customers remain responsible for proper supervision, pool barriers, gates, alarms, and other applicable safety measures.
10. Service Results
BlueMarine strives to provide consistent, high-quality service. However, pool conditions and results can vary depending on weather, equipment, water chemistry, pool usage, environmental conditions, and other factors outside of our control.
11. Changes to Terms
BlueMarine Pools & Spa may update these Terms & Conditions when necessary. The most current version will be made available on our website.
12. Contact
If you have questions regarding these Terms & Conditions or your service, please contact BlueMarine Pools & Spa using the contact information provided on our website.
By requesting or receiving services from BlueMarine Pools & Spa, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.